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    Experience Sharetru

    Experience Sharetru with a 14-Day Risk-Free Trial. If you don't like the platform, let us know within your 14 days and we'll cancel it with no charge to you. Pick between our Growth or Performance plans. See why we're the go to choice for flexibility and security in Cloud-Based File Transfer.

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    Top industry giants place their
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    Leaders in MFT for Over Two Decades

    From bustling enterprises and rising startups to government bodies and nonprofits, we’ve got your back, no matter your size or security appetite.

    • U.S.A. owned, developed, and hosted
    • Benchmark FIPS 140-2 Encryption end-to-end
    • Best-in-Class Support NPS Scores
    • 99.99% Uptime SLA
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    Step 1: Choose Your Free Trial Platform

    Annually SAVE 10%
    Monthly
    Growth14-Day Free Trial
    After Trial $180/month* Effortless security meets flexibility and reliable file sharing. Inherit robust security measures from our datacenter partner, backed by SOC 2 Type II and ISO 27001 certification at the infrastructure and platform layers.
    Users
    • Check 10 Users Included
    • Check Expandable to 40 Users
    • Check Need more than 40 Users?
      Choose our Performance Plan
    Storage
    • Check 10GB of Storage Included
    • Check Expandable to 40GB
    • Check Need 50GB or more? Upgrade to our Performance Plan
    Key Features
    • Check Native SFTP, FTPS, FTPeS, and FTP Integration
    • Check HTTPS Web Application
    • Check Guest Link File Sharing
    • Check Compliant with NIST 800-171
    • Check Compliant with CMMC Advanced
    • Check Compliant with HIPAA
    • Check Compliant with GDPR
    • Check SOC 2 Type II IaaS, PaaS, and SaaS
    • Check ISO 27001 IaaS and PaaS
    • Check Two Factor Authentication
    • Check Failed Login Policies
    • Check Workspace Permissions
    • Check Strong Password Controls
    • Check Suspension by Date
    • ...and much more!
    Performance14-Day Free Trial
    After Trial $450/month* Unlock Next-Level Protection: Seamlessly navigate complex compliance frameworks while ensuring robust data security. From HIPAA, to FedRAMP Moderate, DFARS, CMMC, and SOC 2 Type II across all layers, we've got you covered in all the ways you need.
    Users
    • Check UNLIMITED SEAT LICENSES INCLUDED
    • Check Scale your operations without additional per-user costs
    Storage
    • Check 25GB of storage included
    • Check Expandable to 600GB
    • Check Need more than 600GB?
      Contact Sales during your trial
    All Growth Features +
    • Check Customer Success Manager
    • Check SIEM Integration
    • Check Single Sign-On Integration
    • Check Custom Domain Name Eligible
    • Check Custom SMTP for Outbound Emails
    • Check Dual Authorization for User Creation
    • Check Workspace Email Notifications
    • Check Automated File Retention
    • Check Automated User Suspension
    • Check Automated User Deletion
    • Check Administrative API Access
    • ...and much more!

    *Discount applies when paying for an annual billing term at checkout

    Frequently Asked Questions

    F.A.Q.

    Why should I outsource my File Transfer Server?

    Here are just a few reasons:

    1. For multiple simultaneous connections, you simply can’t afford to provide the bandwidth to match Sharetru without spending thousands of dollars per month.

    2. Sharetru's servers are accessible through redundant connections to the Internet, whereas your own server would likely have a single point of failure.

    3. Putting a server on your own network potentially opens your entire network up to security issues, hacker attacks, etc.

    4. Sharetru's servers are dedicated file transfer systems that are tuned for high-performance file transfer, whereas an in-house server would likely be multi-purpose.

    5. There are significant costs associated with managing your own server, including the ISP cost for a dedicated Internet circuit, software licensing and maintenance, security and OS maintenance, and the necessity to devote hardware and personnel to manage that server.

    6. File transfer and file-sharing sites generally take up lots of bandwidth, so if your single internet connection is bogged down with file transfers, your transfer rates may suffer. Your other use of your internet connection (for browsing and e-mail) would also suffer from this bottleneck.

    What is Managed File Transfer (MFT) as a service?

    Managed File Transfer as a Service (MFTaaS), sometimes referred to as just MFT, like Sharetru, is a cloud-based solution designed to oversee, facilitate, and secure the transmission of data files between different organizations or systems. Unlike traditional file transfer methods, MFTaaS offers enhanced security, tracking, and auditing capabilities. This service ensures that data is transmitted efficiently, securely, and in compliance with regulatory standards, eliminating the common vulnerabilities associated with basic file transfer protocols. Essentially, MFTaaS takes the complexity and risk out of moving large or sensitive files, while offering the scalability and convenience of cloud-based solutions.

    Can Sharetru provide a data sheet for it's offerings?

    Certainly! Sharetru is more than happy to provide you with a datasheet.  To obtain the datasheet, simply reach out to us by sending an email to sales@sharetru.com. Our dedicated team will promptly assist you with your request and answer any questions you may have, ensuring you have all the information you need to make an informed decision.

    Do you provide 24x7 support?

    At Sharetru, we prioritize seamless communication with our support team by offering an online ticketing system, a comprehensive knowledge base, and a corporate contact number available to you and all your end users. Instead of outsourcing our technical support abroad just to claim round-the-clock availability, our proficient team is on-hand during work hours that effectively span all U.S. time zones. Should there be any after-hours emergencies, like verified server outages, we've got you covered with a messaging system linked to our toll-free number, ensuring a senior support technician can assist you anytime, any day of the year.

    Are there any setup fees?

    When you sign up with Sharetru, we believe in starting our relationship on the right foot. One of the ways we ensure this is by eliminating any initial barriers or hidden costs. That's why we're proud to say there are absolutely no setup fees attached to our services. We want to make the onboarding process as smooth and welcoming as possible, allowing you to focus on leveraging our services rather than worrying about upfront costs. At Sharetru, transparency and customer satisfaction take the front seat from the very beginning

    Are there any upgrade fees if I change my plan?
     

    If you move to a more expensive offering, our billing system will automatically prorate the charges for the current month (at the time of your upgrade request) and your renewal date will remain the same day of the month. The same is true when upgrading annual prepaid accounts.

    Can I use my own domain name for branding purposes?

    Absolutely! Customers on both our Performance and Enterprise plans have the option to use their own custom domain name. However, it's important to note that this feature is not available on our entry-level Growth plan. If having a custom domain is essential for your operations, we recommend considering either the Performance or Enterprise plans to enjoy this added flexibility.

    Do you offer temporary file transfer hosting?

    There is nothing preventing you from using the service for only a month or two, but we will require you to contact us to cancel the service 30 days before the renewal date. Otherwise, all plans are automatically renewed.

    What encryption does Sharetru deploy?

    Sharetru employs state-of-the-art encryption techniques to ensure the utmost security of your data. For data at rest, we utilize Advanced Encryption Standard (AES) with a 256-bit key length, one of the most secure encryption methods available. When it comes to data in transit, we rely on Transport Layer Security (TLS) 1.2 to safeguard your information as it moves between systems. If you're interested in encrypting at the file level, it's essential to note that this requires specific training for your users before uploading files. We've consciously chosen not to encrypt at the file level because having access to your encryption keys can pose a security risk for you. Our priority is to strike the right balance between accessibility and security, always keeping your best interests at the forefront.

    Where does Sharetru host your data?

    At Sharetru, we prioritize the security and integrity of your data. We are proud to affirm that all our data is exclusively hosted in U.S. datacenters. Furthermore, on our Advanced Security and Compliance Platform, even our disaster recovery datacenter is located within the U.S. To bolster our commitment to data security, since our inception, every single employee at Sharetru has been a U.S. citizen. This ensures a consistent understanding and adherence to U.S. data protection standards. You can rest assured knowing that with Sharetru, your data remains on American soil, managed by a team deeply rooted in the values and regulations of the U.S.

    Is Sharetru SOC 2 Type II certified?

    Yes, we're pleased to inform you that Sharetru is SOC 2 Type II certified across all layers of our services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). This certification underscores our unwavering commitment to maintaining the highest standards of security and operational excellence for our clients. If you're in the discovery phase and considering Sharetru for your needs, we'd be more than happy to share our SOC 2 Type II report with you. It's a testament to our dedication to transparency and trustworthiness in all our operations

    Does Sharetru integrate with other platforms for file transfer?

    Absolutely! Sharetru is designed to seamlessly integrate with other platforms for efficient file transfers. If you're looking to move files between platforms, you can leverage SFTP scripting, FTPS, or FTPeS on our Advanced Security and Compliance Platform. The only requirement is that the application you're integrating with has a connector. It's worth noting that many of our customers handle bulk data transfers, and in such scenarios, SFTP proves to be far superior and more efficient than an API.

    what is unlimited transfer or unlimited bandwidth?
     

    Often, 'transfer' and 'bandwidth' are terms that get used interchangeably, even by us on our pricing page because it's the industry standard. To be precise, 'transfer' refers to bandwidth usage, or the amount of data your FTP site uploads and downloads monthly. While some providers might cap this or charge extra once you exceed a certain limit, and others claim to offer “unlimited” usage but might penalize excessive consumption, Sharetru genuinely offers unlimited monthly bandwidth transfer. On the other hand, 'bandwidth' denotes the speed of this transfer, think of it as the “size of the pipe” or its maximum flow rate. At Sharetru, each site can tap into a robust 1 Gigabit of bandwidth at our gateway firewall, and all our internal ethernet connections match this speed.

    Why is there a storage limit when you offer unlimited bandwidth or transfer?
     

    Sharetru is in the business of providing fast and secure file transfers, with “temporary” storage (although we do have some clients who use us as secure repository). Our service is designed for rapid turnover of files and we absorb all bandwidth costs associated with potentially heavy usage. We use storage quotas and limits to measure our customers against one another so we can maximize the performance on all servers for the equal benefit of all customers. It is up to you whether you delete files soon after they are delivered to the intended party or whether you leave files on the FTP server long-term. File Retention Controls available on most plans can aid you in managing your space to a minimum with auto-deleting of files by age.

    Does Sharetru back up my data?

    Every day, we save a copy of your site. If you accidentally erase something, don't worry! We have many saved versions, so we can easily find the file you deleted as long as it was present in the site when the backup process ran.

    Is it easy to update storage and users on the Sharetru platform?

    Absolutely! Upgrading users and storage on Sharetru is a straightforward process. If you find yourself needing additional storage or more user accounts, all you have to do is open a support ticket informing us of your requirements. Our team will promptly respond with a few clarifying questions to ensure we're tailoring the upgrade to best suit your needs and position you for success. Once we've gathered the necessary details and received your approval, the changes are typically implemented on the very same day. We're here to make sure your experience is seamless and efficient every step of the way.

    Do you send an invoice or credit card receipt?

    Yes. You will receive an email PDF invoice at least 15 days before your monthly renewal. Annual renewals are invoiced 30 days before the renewal date (payment due date). You will also receive a payment confirmation email when a payment is captured.

    You may log in to our secure online billing system and view or print full-page invoices, review billing history, update your credit card, and more.

    Does Sharetru negotiate it's Terms of Service (TOS)?

    Yes, Sharetru is open to negotiating our terms of service, but there are specific criteria to be met. We offer this flexibility exclusively to our clients on the Enterprise plan. Additionally, any negotiation of the terms requires a commitment to a minimum 3-year contract, which must be paid on an annual basis. We believe in fostering strong partnerships with our Enterprise clients and are willing to discuss terms that align with both our objectives and yours, ensuring a mutually beneficial relationship.

    Will Sharetru sign a DPA?

    When it comes to the General Data Protection Regulation (GDPR) Data Processing Agreement (DPA), Sharetru will only sign a DPA that we provide. The reason for this is that our DPA is built upon our terms of service, ensuring a consistent and comprehensive understanding of our commitments and responsibilities. Furthermore, it's important to highlight that our DPA doesn't just cater to GDPR. It encompasses many other data privacy frameworks, offering a broad spectrum of protection and compliance. We've taken meticulous steps to ensure our DPA aligns with various global standards, providing you with a robust and holistic approach to data privacy.

    Will Sharetru sign a HIPAA BAA?

    While we recognize the significance of Business Associate Agreements (BAAs) in the context of HIPAA compliance, Sharetru will only sign a BAA that is provided by us. This is because our BAA has our terms of service as the foundational agreement. It's worth noting that our BAA was meticulously crafted by some of the leading HIPAA attorneys in the industry, who played instrumental roles in drafting the HIPAA HITECH rules. As such, we have utmost confidence in its structure and its capability to safeguard your electronic protected health information (ePHI). We believe our BAA offers both clarity and robust protection, ensuring compliance while prioritizing the security of your data.

    How does your free trial work?

    Yes, we offer 14-day free trials for both our Growth and Performance plans directly through our checkout form. Enterprise plans are on a dedicated virtual machine that requires a custom build, so we don't offer a free trial on this plan. If you are interested in our Enterprise offering but would like to try us first, then we recommend starting a trial on our Performance plan. The free trial site becomes a live, paid subscription automatically. We do this because many of our customers decide early in the trial that our platform is the right fit, and this allows them to keep the configurations from the trial period.